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Certified course
CompTIA A+ Training
Associate
The CompTIA A+ (220-1201 / 220-1202) training is the global reference for validating essential skills in IT support and system maintenance. Composed of two exams (Core 1 and Core 2), it covers the installation and configuration of hardware, troubleshooting of Windows, macOS, and Linux operating systems, basic networking, virtualization, and cloud services. You will master the diagnosis of hardware and network problems, the securing of workstations, and the management of peripherals. Accessible to beginners with 12 months of recommended experience, this certification prepares you for careers as a helpdesk technician, IT support specialist, and computer maintenance technician.
520 €
- Format
- Présentiel
- Duration
- 40hours
- Provider
- CompTIA
- Deadline
- 30/11/2025
Target audience
Public concerné
- Débutants en informatique
- Techniciens de support IT
- Techniciens helpdesk
- Techniciens de maintenance informatique
- Candidats aux postes de support technique
- Débutants en informatique
- Techniciens de support IT
- Techniciens helpdesk
- Techniciens de maintenance informatique
- Candidats aux postes de support technique
Prerequisites
Recommended certifications
- No formal prerequisite required
Professional experience
- 12 months of practical experience recommended in IT support
Technical skills
- Basic computer knowledge recommended
Important information
- The two exams (Core 1 and Core 2) must be of the same version
- No formal prerequisite required
Professional experience
- 12 months of practical experience recommended in IT support
Technical skills
- Basic computer knowledge recommended
Important information
- The two exams (Core 1 and Core 2) must be of the same version
Core 1 (220-1201) :
Domaine 1 : Appareils mobiles
- Installation et configuration materielle
- Options d accessoires (USB, Bluetooth, NFC, stations d accueil)
- Configuration reseau (Wi-Fi, Bluetooth, cellulaire, synchronisation)
- Depannage materiel et connectivite
Domaine 2 : Reseaux
- Protocoles et ports reseau
- Reseaux SOHO (adressage IP, VPN)
- Outils reseau (sertisseurs, testeurs de cables, analyseurs Wi-Fi)
Domaine 3 : Materiel
- Installation de composants (RAM, CPU, stockage)
- Cables et connecteurs (HDMI, Ethernet, USB)
- Peripheriques (imprimantes, scanners)
- Cartes meres et alimentation (refroidissement, alimentations)
Domaine 4 : Virtualisation et cloud
- Concepts de virtualisation (machines virtuelles, hyperviseurs)
- Modeles cloud (IaaS, SaaS, PaaS)
Domaine 5 : Depannage materiel et reseau
- Diagnostic des problemes materiel et reseau
- Outils de depannage (multimetres, testeurs, boucles de retour)
Core 2 (220-1202) :
Domaine 1 : Systemes d exploitation
- Installation et configuration (Windows, macOS, Linux, mobile)
- Outils Windows (Gestionnaire des taches, Invite de commandes, Gestion des disques)
- Systemes de fichiers, mises a jour et mises a niveau
Domaine 2 : Securite
- Mesures de securite (chiffrement, controles d acces, securite sans fil)
- Prevention des malwares (detection, suppression, prevention)
Domaine 3 : Depannage logiciel
- Problemes de systeme d exploitation et d applications
- Depannage mobile (connectivite, applications, performances)
- Problemes de securite (acces non autorise, malwares)
Domaine 4 : Procedures operationnelles
- Documentation et bonnes pratiques
- Securite et communication
- Sauvegarde et recuperation
Domaine 1 : Appareils mobiles
- Installation et configuration materielle
- Options d accessoires (USB, Bluetooth, NFC, stations d accueil)
- Configuration reseau (Wi-Fi, Bluetooth, cellulaire, synchronisation)
- Depannage materiel et connectivite
Domaine 2 : Reseaux
- Protocoles et ports reseau
- Reseaux SOHO (adressage IP, VPN)
- Outils reseau (sertisseurs, testeurs de cables, analyseurs Wi-Fi)
Domaine 3 : Materiel
- Installation de composants (RAM, CPU, stockage)
- Cables et connecteurs (HDMI, Ethernet, USB)
- Peripheriques (imprimantes, scanners)
- Cartes meres et alimentation (refroidissement, alimentations)
Domaine 4 : Virtualisation et cloud
- Concepts de virtualisation (machines virtuelles, hyperviseurs)
- Modeles cloud (IaaS, SaaS, PaaS)
Domaine 5 : Depannage materiel et reseau
- Diagnostic des problemes materiel et reseau
- Outils de depannage (multimetres, testeurs, boucles de retour)
Core 2 (220-1202) :
Domaine 1 : Systemes d exploitation
- Installation et configuration (Windows, macOS, Linux, mobile)
- Outils Windows (Gestionnaire des taches, Invite de commandes, Gestion des disques)
- Systemes de fichiers, mises a jour et mises a niveau
Domaine 2 : Securite
- Mesures de securite (chiffrement, controles d acces, securite sans fil)
- Prevention des malwares (detection, suppression, prevention)
Domaine 3 : Depannage logiciel
- Problemes de systeme d exploitation et d applications
- Depannage mobile (connectivite, applications, performances)
- Problemes de securite (acces non autorise, malwares)
Domaine 4 : Procedures operationnelles
- Documentation et bonnes pratiques
- Securite et communication
- Sauvegarde et recuperation
Practical information
- Enrolment terms and lead time
- Enrolment online or by email, up to 21 days before the session starts and subject to available seats — this lead time lets us send your joining instructions, then your access details for remote sessions. After that, write to us: we consider every request. For a tailored or on-site session, we reply within 48 working hours.
- Contact
- contact@caplogy.com — Contact us
- Accessibility and disability
- Our disability officer is available from enrolment through to the end of the course, to discuss the arrangements you need. Write to contact@caplogy.com.